Privacy Policy

1. Introduction

Matlab Technologies Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our services (including School Management Systems, POS, and Logistics).

We process data in accordance with the Data Protection Act, 2019 and the laws of Kenya.

2. Information We Collect

• Personal Data: Name, email address, phone number, and physical address when you register for a service.
• Business & Institutional Data: For our enterprise clients, we process data entered into our systems, such as student records and tenant details. Note: Matlab Technologies Ltd acts as the Data Processor, while you (the Client) remain the Data Controller.
• Financial Data: Information related to payments, such as M-Pesa transaction codes.
• Derivative Data: Information our servers automatically collect, such as IP address and browser type.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our software and logistics services.
• Process transactions and send related information, including invoices.
• Send technical notices, updates, security alerts, and support messages.
• Comply with legal obligations and prevent fraudulent transactions.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with Service Providers (e.g., Cloud hosting, Payment Processors) or when required by law.

5. Your Rights (Under Kenyan Law)

Under the Data Protection Act, 2019, you have the right to Access, Rectification, Erasure ("Right to be Forgotten"), and to Object to direct marketing.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Matlab Technologies Ltd
Email: info@matlabtl.com